FAQs

1. What does The Astronomical Store offer?

We provide:

• Apparel: High-quality, trendy T-shirts in solid and polo styles.

• Perfumes: Luxurious fragrances inspired by celestial bodies.

• Silver Jewelry: Elegant pieces designed for everyday sophistication.

2. How can I place an order?

Currently, online orders are not available. You can place your order by sharing the product images with us via Instagram. Visit our Instagram page and send us a direct message to get started.

3. What payment methods are accepted?

Payments for orders placed through Instagram can be made via UPI, bank transfer, or other agreed methods. Details will be shared during the ordering process.

4. How long does delivery take?

Orders typically arrive within 5–7 business days, depending on your location. You’ll receive tracking details once your order is shipped.

5. What is your return policy?

We accept returns on eligible items within 7 days of delivery. Items must be unused, in their original packaging, and accompanied by proof of purchase. For details, refer to our Return Policy page.

6. Do you offer international shipping?

Currently, we only deliver within India. However, we plan to expand our shipping zones soon—stay tuned!

7. Can I track my order?

Yes! After your order is shipped, you’ll receive a tracking link via Instagram or email to monitor its status.

8. Are there any discounts or promotions?

Absolutely! Follow us on Instagram and check our posts for seasonal sales and special promotions. We also offer exclusive discounts for Instagram posts featuring your purchases.

9. What if I receive a damaged or incorrect product?

In the rare event of receiving a damaged or incorrect item, contact us within 48 hours of delivery. We’ll resolve the issue quickly.

10. How can I contact customer support?

You can reach us at admin@theastronomicalstore.in or send us a message on Instagram.

11. What inspires your brand?

Our brand is inspired by the beauty of the cosmos. Each product reflects our commitment to individuality, quality, and style.